An online counseling company that promised not to share user information must disgorge nearly $8 million to users after disclosing their data for advertising purposes. The FTC has taken on health data protection in a big way in 2023, and this is the latest example. The counseling company (BetterHelp) is a telehealth mental health service that connects users to mental health professionals after the user completes a questionnaire about their mental health concerns. The company disclosed questionnaire information and contact information about users to several large social media and advertising companies.
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