In an article published in Resort Trades on February 1, 2017, Joseph C. Sullivan provides insight on the Consumer Review Fairness Act. “The Consumer Review Fairness Act was developed when certain companies sought to avoid the consequences of negative online reviews by having their consumers enter into non-disparagement clauses as a part of the underlying business transaction," explains Mr. Sullivan.
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The Consumer Review Fairness Act was developed when certain companies sought to avoid the consequences of negative online reviews by having their consumers enter into non-disparagement clauses as a part of the underlying business transaction
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