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PepsiCo Unveils Its Return To Work Model: "Work That Works"

Beverage giant PepsiCo has rolled out its model for "return to work" (a phrase I hate, as it implies that we haven't all been working our tails off during the pandemic). Their program is called "Work That Works," and the core concepts are choice and flexibility. As their Chief Talent Officer Sergio Ezama describes the foundation of "Work That Works," he explains that the starting point is that the physical office is no longer the default environment, from which variations or exceptions flow: "The first key idea is there is no default workplace."

Everyone doesn't want to want to work remotely, just as everyone doesn't want to be required to be in an office every day. The common denominators seem to be choice and flexibility, without sacrificing company culture. I think PepsiCo has struck the right balance.

Let me give you the key ideas of "Work that Works." The first key idea is there is no default workplace. This idea of the physical office as the default environment doesn't exist any more. The second one is it is up to managers and associates to decide where something is going to happen, where work is going to be done best. There are no limitations. There is no number of days that you need to be in the office or a number of days you can be remote.

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